Adult Services Comprehensive
Data Report

page 2

The following is a synopsis of our report for 2001. It contains an introduction and an edited version of our Significant Findings and a few parallel facts from the Surgeon General's Report. The full report is 54 full-size pages including many tables and charts in color. The data in this report was compiled from one-on-one face-to-face interviews with 38 providers, 167 significant others, and 288 consumers.

Introduction

In 1996, The Ohio Department of Mental Health (ODMH), with Mike Hogan, PhD. as its director, decided that an external run, consumer-based system of evaluation was needed to help improve the mental health system in Ohio's 88 counties. The Consumer Quality Review Teams (CQRTs) were then founded after a task force consisting of the Ohio Community Support Program Advisory Committee visited two existing sites in Pennsylvania and Georgia, consumer satisfaction models on which the CQRT teams are patterned.

ODMH partners with the National Alliance for Mental Illness (NAMI) in running the two different CQRT sites. QSAN, Inc. CQRT, which started with six counties in Northeastern Ohio, has recently added seventeen (17) counties in the South and Central regions of the state that are called AppCare. Like the other CQRT site, Quality Review Services, Inc. (QRS), QSAN, Inc. has recently begun to interview children as well as adult consumers, significant others, and providers, which we have been interviewing since 1996.